We'd love to hear from you — whether it's a question about your order, a custom request, or just to say hi.
Email: herzberryco@gmail.com
We typically respond within 24–48 hours. For order-specific questions, please include your order code (e.g. HZB12345) so we can help you faster.
For anything related to an existing order — delivery status, changes, or issues with your rakhi — email us directly and we'll sort it out.
We'll ship your rakhi in time for Rakhi day.
Prepaid orders only, via UPI — every rakhi is personalized, so we're unable to offer cash on delivery.